Frequently Asked Questions

The TSDOH (Technological Social Determinants of Health) Assessment Matrix is a proprietary 36-question assessment tool developed by Dr. Troy Nash that measures technology readiness across six domains: Access, Literacy, Trust, Support, Adoption, and Outcomes.

It's the first validated framework that treats technology access as the 6th social determinant of health—recognizing that in today's world, digital readiness directly impacts health, economic, and social outcomes.

The assessment takes approximately 15 minutes for individual participants to complete. It's designed to be accessible and can be completed on any device—smartphone, tablet, or computer.

Depending on your package, you'll receive:

• Community summary report with aggregated findings
• Domain-by-domain breakdown and analysis
• Action recommendations prioritized by impact
• Executive summary for stakeholders
• Implementation roadmap (Premium+ packages)
• Findings presentation (Enterprise packages)

Reports range from 20-80+ pages depending on your engagement level.

Absolutely. All individual responses are 100% confidential. Reports only contain aggregated, anonymized data—no individual can be identified from the results. We take data privacy seriously and follow best practices for secure data handling.

For statistically meaningful results, we recommend a minimum of 50 participants. Our packages accommodate various sizes:

• Sponsored assessments: Up to 250 participants
• Standard packages: Up to 500 participants
• Enterprise packages: 1,000+ participants

We'll work with you to design an appropriate sampling strategy for your community.

Assessment pricing varies based on scope, participant count, and deliverables:

• Sponsored (Free): For qualifying community organizations
• Community Package:$15,000 - $35,000
• Professional Package:$35,000 - $75,000
• Enterprise Package:$75,000 - $150,000+

Contact us for a customized quote based on your specific needs.

Yes, we offer flexible payment arrangements for qualifying organizations. Typical structures include:

• 50% deposit, 50% upon delivery
• Three equal payments over the engagement period
• Net 30/60 terms for government and institutional clients

We're committed to making this work accessible—let's discuss what works for your organization.

Standard course pricing ($349/person) includes:

• Live online instruction
• Course materials and resources
• Hands-on exercises and activities
• Certificate of completion
• 30-day access to session recordings

Group discounts available: 5-9 people (14% off), 10-24 people (29% off), 25+ (custom pricing).

Absolutely! Our services are frequently included in grant-funded projects. We can provide:

• Detailed scope of work for grant applications
• Letters of commitment or support
• Budget justification language
• Evaluation framework documentation

Many clients fund assessments through community development, digital equity, health equity, or workforce development grants.

To qualify, your organization must meet all three requirements:

• Tax Status: 501(c)(3), 501(c)(4), faith-based, or public housing resident council
• Budget/Community: Under $1M annual budget OR serving community with 50%+ below 80% AMI
• Mission: Primarily serve LMI families, public housing residents, rural communities, seniors, immigrants, youth, or formerly incarcerated individuals

Plus at least one geographic criteria (HUD QCT, USDA Rural eligible, Opportunity Zone, 20%+ poverty rate, or under 70% broadband access).

Apply here to see if you qualify.

We partner with foundations, corporations, healthcare systems, and government agencies to fund assessments for qualifying community organizations. Sponsorship options include:

• Single Assessment Sponsor: Fund one community assessment
• Regional Sponsor: Fund multiple assessments in a geographic area
• Annual Partner: Ongoing commitment to fund assessments throughout the year

Sponsors receive recognition, impact reports, and the satisfaction of ensuring no community gets left behind. Learn more about sponsorship.

Sponsored assessments include the core assessment package: full 36-question assessment for up to 250 participants, community summary report, domain breakdown, and basic recommendations.

Paid assessments offer enhanced features: larger participant counts, more detailed analysis, implementation roadmaps, strategic advisory sessions, multi-year tracking, and executive presentations.

Both deliver valuable insights—paid packages simply offer more depth and ongoing support.

We offer courses across three tiers:

• Foundation: AI Foundations, AI Tools Basics
• Intermediate: AI for Leaders, AI Implementation, AI Ethics & Policy, AI in Healthcare
• Advanced: AI Strategy for Executives, TSDOH Practitioner Certification

View our full course catalog for details on each program.

Most courses are delivered live online via Zoom, making them accessible regardless of location. All sessions are interactive with Q&A, breakout rooms, and hands-on exercises.

We also offer in-person training for organizations with 25+ participants. We'll travel to your location to deliver customized training for your team. Request in-person training.

Yes! Cost should never be a barrier to AI literacy. We offer scholarships for community leaders from underserved areas who demonstrate need and commitment to applying what they learn.

Indicate your interest in scholarships when you register for training , and we'll follow up with next steps.

The TSDOH Practitioner Certification is our most comprehensive program—a 12-week intensive that trains you to conduct TSDOH assessments independently. Graduates receive:

• Official TSDOH Practitioner credential
• Listing in the AGI Affinity consultant network
• Access to proprietary assessment tools
• Ongoing professional development opportunities

This is ideal for consultants, community developers, and program managers who want to bring assessment capabilities in-house.

Dr. Nash's signature topics include:

• "From Section 8 to Systems Change" — His personal journey and why lived experience matters
• "The AI Divide: Don't Get Left Behind" — The urgency of AI readiness
• "Democratizing AI" — Vision for equitable technology access

He also leads hands-on workshops on AI tools and TSDOH methodology. All topics can be customized to your audience and event theme.

We recommend booking 2-3 months in advance for best availability, though we can sometimes accommodate shorter timelines for virtual engagements.

For major conferences or multi-day engagements, 4-6 months advance notice is ideal to ensure scheduling and allow time for customization.

Yes. Our mission is ensuring no community gets left behind, and we recognize that budget constraints shouldn't prevent organizations from accessing this important content.

We offer negotiated rates for nonprofits, community organizations, and mission-aligned events. Let's have a conversation about what's possible— submit a request and we'll work together to find a solution.

A typical assessment engagement takes 8-12 weeks from kickoff to final report delivery:

• Weeks 1-2: Discovery, planning, and survey customization
• Weeks 3-6: Survey deployment and data collection
• Weeks 7-10: Analysis and report development
• Weeks 11-12: Report delivery and presentation

Timelines can be adjusted based on your needs and participant recruitment pace.

The assessment is delivered digitally and can be completed on any internet-connected device. We provide:

• Unique survey link for your organization
• QR codes for easy mobile access
• Email/text templates for participant outreach
• Support for paper-based collection if needed

We work with you to design a deployment strategy that reaches your target population effectively.

Your report is the beginning, not the end. Depending on your package, next steps may include:

• Stakeholder presentation of findings
• Strategic planning session to prioritize actions
• Implementation support and consultation
• Grant writing assistance using your data
• Annual reassessment to track progress

We're here to support you in turning insights into action.

Absolutely—this is one of the most valuable uses of the assessment. Your data provides compelling, community-specific evidence to support funding requests for digital equity, workforce development, health equity, and community development initiatives.

We can help you translate findings into grant language and provide supporting documentation as needed.